Terms and Conditions of Purchase

Orders
We try to ensure that as many books as possible on the website are available from stock. However, when you place an order from the list of books on the website this does not constitute an acceptance by us of that order. We undertake to e-mail you within two working days with an acceptance of your order and dispatch details.


Dispatch
Books that are in stock will normally be shipped within twentyfour hours. The availability of books not in stock is variable depending upon the source. We will endeavour to provide you with accurate delivery information based upon previous experience and information supplied to us.


Postage – UK
Deliveries to the UK are sent by first class post up to 2 kilos in weight. Packages in excess of this are sent via Standard Parcel service or UPS 1-2 Day service.  You will be advised which service your parcel has been sent by, and when to expect delivery.


Postage – International
Deliveries outside of the UK are sent by airmail through the mail service or by DHL or UPS courier service for larger parcels. The cost for this will be calculated at the time of ordering. The delivery time varies depending upon country of destination, and an estimate will be given to you when the order is confirmed.


Payment
Website purchases can be paid by credit or debit card. Credit and debit card payments are fulfilled through a secure on-line facility.


You can also pay for your order by cheque or postal order. To do this, simply prepare your order using the checkout facility on the website. Once your postal details are entered do not complete the online transaction – simply print your order and post this with your prepayment. Cheques need to be in British pounds and made payable to ‘The Homeopathic Book Co Ltd’. We will process your order promptly upon receipt. Orders should be sent to:


The Homeopathic Book Co Ltd
Manor House
Manor Road
Burton-le-Coggles
Grantham
NG33 4JR
England


VAT


VAT on books is zero-rated in the UK and is therefore not charged. However, VAT is charged on CDs and this is calculated for you when you place your purchases in the shopping basket. VAT is charged at a rate of 20%.


REPLACEMENTS AND REFUNDS
Whilst replacement of books and refunds are given at the discretion of The Homeopathic Book Co, we operate to the following guidelines:


• After 30 days all orders are final, and refunds not applicable.
• Orders may be cancelled prior to shipment without incurring any charges.


If you wish to request a return for either refund or replacement, please send an e-mail to pat@homeopathicbooks.com with a full description of the situation including full contact details.

 

right_title_basket.gif, 0 kB
Item(s)  0
Total (Excl. VAT)  £0.00

View / Edit Shopping basket
Checkout

   right_title_search.gif, 0 kB
right_title_bestseller.gif, 0 kB
Website design & programming by Freetimers Internet | © 2007 The Homeopathic Book Company & Freetimers